FAQs

What's futsal?

Welcome to the dynamic world of futsal! In essence, futsal is a thrilling indoor 5-a-side football game characterized by its unique dynamics. Played with a smaller ball boasting reduced bounce, futsal introduces distinctive rules that set it apart from traditional 5-a-side. Notably, the ball can go out of play, players can score from any position, and both entering the area and allowing the ball to surpass head height are fair play. Originating in Uruguay, futsal gained prominence in South America after its inception in 1930, coinciding with the first Football World Cup.

The term "futsal" is a fusion of the Spanish and Portuguese words for indoor football: fútbol sala or futebol de salão.

Will you sponsor my club? Or me?

At present, our focus is on expanding our futsal range to include performance clothing, addressing the specific needs of futsal enthusiasts. We are open to collaboration with FA Futsal Teams as part of this expansion. Regrettably, we do not currently offer sponsorship for individual players or clubs. However, we maintain a partnership with a Nottingham-based business that specializes in badge and sponsor printing.

What size ball should I use for juniors?

Choosing the right ball size is crucial for an optimal playing experience. We recommend adult-sized (size 4/62cm) balls for adults, under-16s, and under-14s. For under-12s and below, a size 3/58cm ball is ideal. Smaller options are available for under-8s and under-6s. While training with smaller balls can be beneficial, it's advisable to compete with the ball designated for your age group.

How can I cancel my order?

To cancel an order, promptly reach out to our customer service team at team@thefutsalshop.com, including your order number and relevant details. If the order hasn't been dispatched, we'll gladly process a full refund. If already dispatched, follow our returns procedure for a resolution.

Where is my order?

Once your order is placed, track its progress either through the customer area on our website or via the link provided in the email confirmation. Stay informed about your parcel's journey with ease.

Does The Futsal Shop price match?

We consistently strive to offer competitive prices and exceptional service for futsal enthusiasts. If you find an identical product at a lower price elsewhere, let us know, and we'll explore options to match or adjust accordingly. Remember, supporting us aids our commitment to nurturing the futsal community in the UK.

Can I order by phone, email, or fax?

While our website offers the easiest ordering process, we're flexible and happy to accommodate orders through various channels, including email, phone, SMS, WhatsApp, or even Twitter. If fax is your only option, let's find a way to make it work!

What sizes are the products?

Understanding shoe sizes can be perplexing, but fear not – our website features comprehensive size guides to assist you. If in doubt, drop us a message at team@thefutsalshop.com. We're dedicated to ensuring you find the perfect fit and offer hassle-free returns if adjustments are needed. Reach out, and let's navigate the global labyrinth of footwear sizing together!